Returns Management / Reverse Logistics
Returns are unavoidable in e-commerce; what matters is handling them quickly and efficiently. From return receipt to quality control, restocking to reporting, Logvance runs the entire reverse logistics process on your behalf, protecting both your costs and your customer satisfaction.
Why Logvance?
Faster Capital Recovery
Sellable items go back into stock quickly, so your capital is not left waiting.
A Better Customer Experience
A smooth returns process builds loyalty and brings customers back.
Dedicated Checks for Cosmetics & OTC
Opened products and expiry dates are checked with particular care.
Full Transparency
Every returned item is reported, so you can see why returns happen and act on it.
A well-managed return is not a loss, it is a second chance
Unmanaged returns pile up in the warehouse, tie up your capital and drag down customer satisfaction. A properly designed reverse logistics process checks returned items quickly, brings the sellable ones back into stock and keeps the whole process transparent for you.
How does a return work?
Every stage is tracked, from the moment your customer raises a return request to the point the item is assessed again.
Our returns management services
We manage every step of the returns cycle, end to end.